returns & refunds
Last updated: 22 August 2026
Trading as The Little Corner Shop Online.
Request a return
We have a 7-day return policy. You have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags where applicable, and in its original packaging. You will also need the receipt or proof of purchase (your order number).
- All item packaging, documentation (boxes, inserts, etc.) must be returned with the item. Packaging must be unopened and seals intact where applicable.
- Items must be in new, unused condition.
- Items that are damaged, missing parts, or unsellable because of customer negligence, misuse, or tampering will not be accepted.
- Items that have been opened, used, or otherwise altered after delivery will not be accepted.
To initiate a return, contact our customer service team at hello@thelittlecornershop.online with your order number and the reason for the return.
You can always contact us at hello@thelittlecornershop.online.
How returns are shipped
Do not send return parcels unless we specifically instruct you to.
To request a return, email hello@thelittlecornershop.online. If approved, we will reply with authorization and shipping instructions. Do not ship anything until we have confirmed the return.
We remain the seller of record. Refunds are issued after we confirm the item has been received and inspected.
Damages and issues
Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, including perishable goods and personal care goods (such as beauty and skincare products), except where the item is defective, damaged in transit, or the wrong item was sent. Please email us if you have questions about your specific item.
We cannot accept returns on sale items or gift cards.
Return shipping costs
If you receive a refund, the cost of return shipping will be deducted from your refund.
Original outbound shipping charges are non-refundable.
Exchanges
The fastest way to get what you want is to return the item you have (if eligible). Once that return is accepted, place a separate order for the new item.
Refunds
We will notify you once your return has been received and inspected, and let you know if the refund was approved. If approved, you will be refunded on your original payment method. Your bank or card issuer may take additional time to post the refund.
Cancellations
Cancellations must be requested within 12 hours of placing the order by emailing hello@thelittlecornershop.online. After this period the order may already be processing and cannot be canceled.
Australian customers
Nothing in this policy limits your rights under the Australian Consumer Law. Where it applies, our goods come with guarantees that cannot be excluded, and you may be entitled to a repair, replacement, or refund for a major failure and to compensation for any other reasonably foreseeable loss.
Changes to this policy
The Little Corner Shop Online may update this policy at any time. Changes take effect when published on our website.
Contact
The Little Corner Shop Online