Terms & Conditions

Terms & Conditions – The Little Corner Shop Online

Overview

Welcome to The Little Corner Shop Online. By accessing our website and purchasing from our store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

Throughout this site, the terms "we," "us," and "our" refer to The Little Corner Shop Online.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You agree not to misuse our website or interfere with its operation.

Product Information

We strive to ensure all product descriptions, images, prices, and availability are accurate. However:

  • Colors may vary slightly depending on your screen settings.
  • Product packaging may differ from images shown.
  • We reserve the right to modify or discontinue products without notice.
  • Shipping times are estimates only and may vary depending on supplier processing, customs, weather conditions, courier delays, or peak seasons.
  • We are not responsible for delays caused by shipping carriers, customs, natural disasters, or events outside our control.
  • Once an order has been shipped and tracking information has been provided, responsibility for delivery lies with the third-party courier service.

Courier & Delivery Liability

By placing an order, you acknowledge and agree that The Little Corner Shop Online is not liable for courier-related issues, including:

  • Delayed deliveries
  • Lost packages
  • Stolen packages
  • Incorrect delivery by the courier
  • Damaged parcels caused during transit
  • Failed delivery attempts
  • Customs delays or import issues

Customers must contact the third-party courier directly using the provided tracking number for delivery updates or courier disputes.

If a parcel is marked as "Delivered" by the courier but cannot be located, customers must file a claim directly with the courier company.

We will assist where possible by providing tracking details and courier information, but we do not guarantee courier resolutions or reimbursements for courier negligence or errors.

Shipping Policy

Processing times typically range from 1–7 business days.

Estimated shipping times vary depending on destination and supplier location:

  • Domestic orders: 7–21 business days
  • International orders: 10–35 business days

These timeframes are estimates only and are not guaranteed. Customers are responsible for ensuring shipping addresses are entered correctly. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Order Cancellations

Orders may only be canceled within 12 hours of purchase. After processing or shipment begins, cancellations are no longer possible.

Pricing & Payments

All prices are listed in the applicable store currency and are subject to change without notice. We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or pricing errors.

Intellectual Property

All content on this website — including logos, text, graphics, product images, and branding — is the property of The Little Corner Shop Online and may not be copied or used without permission.

Limitation of Liability

To the maximum extent permitted by law, The Little Corner Shop Online shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or revenue
  • Delivery delays
  • Courier mishandling
  • Supplier errors
  • Temporary website interruptions

Our total liability shall never exceed the amount paid for the purchased product.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

Refund & Return Policy – The Little Corner Shop Online

Refund Eligibility

We want our customers to be satisfied with their purchases. Refunds or replacements may only be considered if:

  • The item arrives severely damaged
  • The wrong item was received

Claims must be submitted within 7 days of delivery. Customers must provide:

  • Order number
  • Clear photos/videos of the issue
  • Packaging photos if applicable

Non-Refundable Situations

We do NOT offer refunds or replacements for:

  • Delivery delays caused by couriers
  • Incorrect shipping addresses entered by customers
  • Orders marked as "Delivered" by the courier
  • Buyer's remorse or change of mind
  • Minor packaging damage that does not affect the product
  • Customs delays or import fees
  • Incorrect sizing or color selection made by the customer
  • Failure to collect packages from courier pickup points

Courier Responsibility

Once an order has been shipped and tracking details are issued, delivery responsibility transfers to the courier service. Customers must contact the courier directly regarding:

  • Delivery delays
  • Lost parcels
  • Stolen packages
  • Delivery disputes
  • Missed delivery attempts

The Little Corner Shop Online is not liable for courier negligence or shipping errors after dispatch.

Return Policy

Due to hygiene reasons, supplier restrictions, and international fulfillment logistics, returns are generally not required. If a return is approved:

  • Customers are responsible for return shipping costs unless otherwise stated.
  • Returned items must be unused and in original packaging.
  • Unauthorized returns will not be accepted.

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days after approval. Shipping fees are non-refundable unless required by law.

Order Cancellations

Orders can only be canceled within 12 hours of purchase. Once processing or shipment has started, orders cannot be canceled.